HM Revenue & Customs have different addresses for Pay-As-You-Earn (PAYE), Self Assessment (SA) and Capital Gains Tax (CGT) customers to use. Deciding which address to use is the fun part.
This is a freeview 'At a glance' guide to writing to HMRC: addresses.
HEALTH WARNING: We, the authors of this page and this web site, are not HMRC. We do not work for HMRC.
What's new?
HMRC have published a page with links and contact telephone numbers for those wishing to make a complaint about HMRC either online or over the phone.
Making a complaint online is completed through an online form after signing in on the Government Gateway. You will need to know what area of tax your complaint is in relation to and check the correct box. This route cannot be used by an agent.
Writing to HMRC?
Follow these rules:
- If a tax office writes to you, reply to that tax office, wherever it is located.
- Self Assessment (Income Tax and CGT for individuals) use the address below.
- Employers (PAYE and NICs) use the address below.
Helplines for HMRC: (have your National Insurance number with you when you phone) and follow this link
HMRC main addresses: follow the links to the relevant contacts page which gives phone numbers and instructions.
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Self Assessment: general enquiries Self Assessment |
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HM Revenue and Customs: Self Assessment to change your details HM Revenue and Customs - Self Assessment |
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Employer general enquiries
PT Operations North East England
HM Revenue and Customs
BX9 1BX
United Kingdom
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Queries about National Insurance contributions PT Operations North East England |
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Employer PAYE payment enquiries HMRC |
Complaints:
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Income Tax and Self Assessment complaints PAYE and Self Assessment Complaints |
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National Insurance and employer complaints NIC and EO Complaints |
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Debt Management complaints Debt Management Complaints |
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Compliance check or HMRC enquiry complaints Customer Compliance Complaints |
| Complaints contacts page |