HMRC is encouraging taxpayers to tweet their tax inquiries because its telephone services cannot cope with calls. According to the press the move has been ridiculed by some MPs and their are significant issues in respect of taxpayer confidentiality which have not been addressed.

If taxpayers have a twitter account and can fit their query into 140 characters they can try tweeting the query to HMRC at @HMRCcustomers. HMRC says don't include anything personal.

Top HMRC FAQs:

How to correct my PAYE tax code? Follow this this link to HMRC instead: Reporting your tax code as wrong

No twitter account? Contact HMRC by phone or post

How to pay HMRC by debit card? See Santander Bill Pay

 

 

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